D.G.
Posts No. 28-8/2011-D Dated 17.01.2013.
Reference is invited to the Directorate Memo
No. 30-64/2009-D dated 08.10.2009, vide which ad-hoc norms for processing of
Speed articles at Speed Post Centers were circulated. Attention is also drawn
to the Directorate Memo No. 28-5/2006-D dated 13.09.2006, vide which norms for
processing of registered articles at Computerized Registration Centers (CRs)
were circulated.
2. The matter
relating to revision of norms for various activities at Speed Post Sorting
Hubs, Intra-Circle Hubs and CRCs was under examination at this Directorate. Based
on the Wok Study undertaken by the Directorate with respect to Speed Post
operations at Speed Post Centers (restructured as ‘Sorting Hubs’ as part of
Mail Network Optimization Project) and extension of operational processes
followed at Speed Post Hubs and Intra-Circle Hubs to the CRCs, norms for
various activities have been revised. The revised norms are given at the
Annexure and would be applicable to Speed Post Sorting Hubs and Intra-Circle
Hubs as well as CRCs.
3. The revised
norms for activities at Speed Post Sorting Hubs, Intra-Circle Hubs and CRCs
would be applicable with immediate effect.
This issue with the concurrences of Integrated Finance Wing and approval of
Secretary (Posts)
Sd/-
(Rishikesh)
Director (Mail Management)
Annexure
REVISED NORMS FOR ACTIVITIES AT SPEED POST SORTING HUBS,
INTRA-CIRCLE HUBS AND COMPUTERIZED REGISTRATION CENTRES (CRCS).
Item
|
Item
of Work
|
Revised
time factor(
in
minutes)
|
01
|
Switching
on and opening of computer by user
|
2.00
|
02
|
Receipt
of bag
|
0.166
rounded to 0.17
|
03
|
Examination
& opening of bags
|
0.5
|
04
|
Examination
of articles received
|
0.11
|
05
|
Scanning
of article in receipt
|
0.44
(25 articles per minute or 1500 per hour)
|
06
|
Sorting
of articles
|
0.063
(950 articles per hour)
|
07
|
Scanning
of article for dispatch
|
0.04
(25 articles per minute)
|
08
|
Generation
of list
|
0.40
|
09
|
Closing
of bags
|
1.00
|
10
|
Preparation
of mail lists
|
0.20
|
11
|
Opening/examination/sorting
and preparation of bundles
|
0.15
|
12
|
(i)
Dispatch of Mail
(ii)Receipt
of bag from sorter
(iii)
Preparation of TBs
(iv)Dispatch
of mail
|
1
minute per bag
|
13
|
Misc.
work/irregularities
|
10%
of total work hours.
|
14
|
Clicking
shift end and switching off computer by SA/RSA
|
1.33
|
15
|
Supervisor
|
1
on 6 SAs/RSAs.
On
less than 6 SAs/RSAs, coefficient of 1.20 hrs. is required to be given on
each SA/RSA
|
Note: Articles for the purpose of CRC include ‘High
Value Money Orders (HVMOs).
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