SYLLABUS & PRICE LIST FOR PA/SA (LGO EXAM)

SYLLABUS & PRICE LIST FOR PA/SA (LGO EXAM)

BOOK CENTRE

32, Payappa Garden Street, Queens Road Cross, Shivaji Nagar, Bangalore- 560051

Phone No.080-22862152 & 41464152 email:swamybookcentre@gmail.com

REVISED SYLLABUS FOR LGO’s FOR PROMOTION TO POSTAL/ SORTING ASSISTANTS

Authority: DG Posts letter No.60-10/2011-SPB-1dated 10-03-2011

Paper I General English/Hindi and Grammar, Arithmetic and Tabulation.

Paper II  For Postal Assistants:

                Part A: Knowledge of Postal/Mail Office operations with reference to Post Office Guides.

                For Sorting Assistants

                Part B:  Postal Manual Volume VII

Marks:   Each Paper carries 100 marks                       Duration:  Each paper will be for one hour

Type of questions: 50 multiple choice questions in each paper. Paper I to be of 10^th Standard

Qualifying marks: 40% in each paper for General Category

                                33% in each paper for SC/ST and 37% for OBC candidates

I. POSTAL ASSISTANT:	PPrice
Reference books useful for preparation of answers for Part A
1. Post Office Guide Part I (Downloaded Version)	160.00
2. G-31 Swamy’s Post Office Guide Part I	260.00
3. Post Office Guide Part II	N/A
4. Postal Manual Volume V	250.00
5. Postal Manual Volume VI Part – I	N/A
II. SORTING ASSISTANT:
Reference books useful for preparation of answers for Part B
1. Post Office Guide Part I (Downloaded Version)	160.00
2. G-31 Swamy’s Post Office Guide Part I	260.00
3. Post Office Guide Part II	N/A
4. Postal Manual Volume VII	125.00
GUIDE BOOKS FOR PA/SA (LGO) (Not Allowed in the examination hall)
Guide to LGO EXAM containing MCQ by MVK Publishers	400.00
Guide to LGO EXAM containing MCQ by VK Balan	400.00

*Above books are in ENGLISH ONLY.

PROCEDURE FOR ORDERING BOOKS:

·         Kindly prepare a list of books required by you and send the same to us by email.

·         We shall intimate the actual cost of the books including the Postage charges.

·         Payment can be made by EMO or Bank Transfer and furnish the transaction details.

·         EMO should be in favour of “BOOK CENTRE”

·         On receipt of the payment, we shall dispatch the books by Registered Post.

·         Your Name, Address with PINCODE and Phone number must be written clearly.

·        We ensure quick response to your requests.                       

·        Our responsibility ceases once we handover the book packet to the Post Office.

·        Some delay in transit is unavoidable. We are not liable for any such delay.

BEST WISHES FOR YOUR SUCCESS IN THE EXAMINATION

Banking Services in Postal Department: Lok Sabha Q&A

GOVERNMENT OF INDIA

MINISTRY OF COMMUNICATIONS AND INFORMATION TECHNOLOGY

LOK SABHA

UNSTARRED QUESTION NO 32

ANSWERED ON 07.07.2014

BANKING SERVICES IN POSTAL DEPARTMENT

32 . Shri HANSRAJ GANGARAM AHIR

Will the Minister of COMMUNICATIONS AND INFORMATION TECHNOLOGY be pleased to state:-

(a) whether the Department of Posts has applied to Reserve Bank of India (RBI) for allowing them to provide banking services in the country;

(b) if so, the details thereof;

(c) whether the Department has set up adequate infrastructure for providing banking services while remaining engaged in postal services in the country;

(d) if so, whether Department of Posts has done any preparation for making the banking system successful; and

(e) if so, the details thereof and the steps taken by the Government in this regard?

ANSWER

THE MINISTER OF COMMUNICATIONS AND INFORMATION TECHNOLOGY & LAW AND JUSTICE (SHRI RAVI SHANKAR PRASAD)

(a ) & ( b) Yes Madam. The Department of Posts had submitted an application to Reserve Bank of India seeking licence for undertaking Banking Operations on 28.06.2013. The Reserve Bank of India vide its press release dated April 2, 2014 posted in its website listed the two applicants to whom it had issued in-principle approval for banking licences. The Department of Posts did not figure in the said list.

(c) No Madam. The department of Posts has not created any infrastructure for providing banking services while remaining engaged in Postal Services in the country.

(d) & (e) Does not arise in view of reply given to (c) above.

SYLLABUS & PRICELIST FOR POSTMASTER GRADE-I

BOOK CENTRE

32, Payappa Garden Street, Queens Road Cross, Shivaji Nagar, Bangalore 560 051

Phone No.080-22862152 & 41464152    email: 2bookcentre@gmail.com

SYLLABUS FOR DEPARTMENTAL COMPETITIVE EXAMINATION FOR THE POST OF POSTMASTER GRADE- I IN POST OFFICES.

1.      The examination for Postmaster Grade– I will consist of two papers of 100 questions & 90 minutes duration each. The questions will be on the pattern of objective type multiple choice questions.(MCQ)

2.      Syllabus for these two papers is given below.

PAPER – I

1.      CUSTOMER SERVICE & GRIEVANCES:-

a.       Post Office Guide Part – I                                                              

b.      Compendium of Processing & Disposal of Public Complaints             

c.       Knowledge about DOPG, DOARPG & RTI Cases                                                           

d.      Consumer forum/Post forum/Citizen Charter                                                   

e.       C.C.S (C.C.A) Rules                                                                    

f.        C.C.S Conduct Rules                                                                    

g.       General Financial Rules                                                                  

2.      POSTAL OPERATIONS

a.       Postal Manual Volume V                                                               

b.      Postal Manual Volume VI Part I, II & III                                       

c.       Postal Financial Handbook Volume – II                                                     

d.      Post Office Savings Bank Manual Volume I & II    

e.       Project Arrow- Blue Book                 

PAPER –II

a.       Knowledge of products & services of Department of Posts.

b.      Marketing-- Principles of Marketing assessment of related products & services.

c.       PLI/RPLI, Post Office Insurance Fund Rules: Outline knowledge about insurance schemes, Mutual fund & other financial products & services in the market.

d.      General Awareness & Current affairs, including general mental ability test covering reasoning (verbal & non-verbal), Numerical analysis(arithmetic) & basic mathematical equations & statistical tools like mean, median, mode, graphical representation of data, comprehension & basic language skills.

e.       General principles of technology.

f.        Basic technology requirement- Computer, server, laptop.

g.       Connectivity of Computers.

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BOOK CENTRE

32, Payappa Garden Street, Queens Road Cross, Shivaji Nagar, Bangalore 560 051

Phone No.080-22862152 & 41464152   email: 2bookcentre@gmail.com

PRICELIST OF BOOKS FOR POSTMASTER GRADE- I

	PAPER – I	PRICE
	CUSTOMER SERVICE & GRIEVANCES:-
1	Post Office Guide Part – I  (Downloaded from Indiapost)	160.00
2	G-31 Swamy’s Post Office Guide Part- I	260.00
3	Right to Information Act, 2005 (Bare Act)	50.00
4	C-69 Swamy’s Right to Information Act	200.00
5	C-8 Swamy’s C.C.S (C.C.A) Rules	380.00
6	C-9 Swamy’s C.C.S Conduct Rules	215.00
7	C-13 Swamy’s General Financial Rules	310.00
	POSTAL OPERATIONS
1	P-5  Postal Manual Volume V	250.00
2	Postal Manual Volume VI Part I, II & III	N/A
3	C-29 P&T Financial Handbook Volume II	180.00
4	Post Office Savings Bank Manual Vol I & II By Kawaljit Singh 2014	600.00
5	Master Guide to Paper I & II  by V.K.Balan(MCQ) with Model Question Bank	1200.00
	PAPER –II
1	PLI/RPLI, Post Office Insurance Fund Rules (D/L)	100.00
2	General Awareness, General Knowledge & Current Affairs	120.00

INFORMATION TO THE CANDIDATES:

·       All books listed above are in English and DESCRIPTIVE  ONLY.

·       Books once sold will not be taken back or exchanged. Postage & Packing charges extra.

·       Information about new books will be intimated through email. Hence, register your email ID with us.

·       Prices are subject to revision. Price ruling on the date of supply will be charged. No Discount is allowed.

PROCEDURE FOR ORDERING BOOKS:

·         Kindly prepare a list of books required by you and send the same to us by email.

·         We shall intimate the actual cost of the books including the Postage charges.

·         Payment can be made by EMO or Bank Transfer.

·         EMO should be in favour of “BOOK CENTRE”

·         On receipt of the payment, we shall dispatch the books by Registered Post.

·         Your Name, Address with PINCODE and Phone number must be written clearly.

·        We ensure quick response to your requests.                       

·        Our responsibility ceases once we handover the book packet to the Post Office.

·        Some delay in transit is unavoidable. We are not liable for any such delay.

BEST WISHES FOR YOUR SUCCESS IN THE EXAMINATION